Risk Factor Policy

1. Acknowledgment of Risk

By making a purchase on Gentscloset, you acknowledge the inherent risks associated with online shopping. While we strive to provide accurate product descriptions and high-quality images, slight variations in color, texture, fit, or finish may occur due to screen settings, lighting conditions, or individual perception. We encourage customers to review all product details carefully and contact our support team for any clarifications before placing an order.

2. Product Availability and Inventory Risk

All products listed on our platform are subject to availability. Despite regular inventory updates, sudden demand fluctuations or technical issues may occasionally cause stock discrepancies. In such cases, we reserve the right to modify, delay, or cancel an order. Affected customers will be notified promptly and offered suitable alternatives or a refund, where applicable.

3. Color Representation Disclaimer

We strive to represent all product colors accurately. However, variations may occur due to monitor settings, device displays, and ambient lighting. Minor differences between online images and the actual product are normal and do not constitute defects or misrepresentation.

4. Shipping and Transit Risk

Once an order leaves our facility, it becomes part of external logistics processes. While we partner with trusted courier services, delays, damages, or losses during transit may occasionally occur due to unforeseen circumstances beyond our control. If you experience any delivery-related issues, please contact our support team immediately, and we will assist you to the best of our ability.

5. Third-Party Content and External Risks

Our website operates independently and does not host, endorse, or partner with any third-party websites or platforms. Any claims of association with us should be treated cautiously. If you encounter third-party pages or services falsely representing or linking to us, please notify us immediately. We disclaim responsibility for any content, transactions, or outcomes arising from unauthorized or unrelated external sources.